Refund & Cancellation Policy

Last updated August 25, 2026

This describes how cancellations and refunds work for Gruvle Drop's paid Pro and Business subscriptions, billed monthly in INR via Razorpay.

Cancelling your subscription

You can cancel anytime from your Billing page. Cancellation is immediate: your subscription stops, no further monthly charges occur, and your account reverts to the Free plan and its limits right away. There is no lock-in period or cancellation fee.

Refunds

Because cancellation is immediate and self-serve, we don't automatically refund the current billing period when you cancel partway through it — you retain Pro/Business access for what you've already paid until you cancel, then it ends.

If you were charged in error (for example, a duplicate charge or a technical fault on our end), email support@gruvledrop.space with your account email and the payment details from Razorpay. We review these individually and issue refunds through Razorpay to your original payment method when warranted.

Failed or disputed payments

If a renewal payment fails, Razorpay may retry it; if it continues to fail, your subscription is cancelled and your account reverts to the Free plan. If you believe a charge was unauthorized, contact us first — we'd rather resolve it directly than have you go through your bank or card network.

Contact

Billing questions: support@gruvledrop.space